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| OUR MANAGEMENT TEAM |
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Our Team
Recognized as one of the best software employers in our region, we are able to offer software development services rendered by best professionals in this field. We are more than a company, rather a highly-motivated and devoted team of talented software engineers, consultants and managers, highly competent and knowledgeable in custom programming and customer relationship management.
Our Corporate Objectives are:
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Professionalism |
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Best Time/Cost Ratio |
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Reliability |
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Continuous Communication with clients |
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Establishing long-term relationships with clients |
With our skilled technical support staff you will not experience any language barriers. Our highly responsible customer support managers provide ICQ, MSN, email and forum support for all projects. Our online support operators will discuss with you pre-sale questions, product installation, operation and maintenance as well as follow-up support questions.
We have extensive experience in all facets of software design, development, implementation and maintenance. Our support services are aimed at establishing long-term relationship with our clients and providing integrated solutions
according to their needs. Our team incorporates extensive experience in developing complex web application, server-side applications, e-commerce systems, intranet systems etc.
We are challenging, energetic people, who seek innovation, fresh ideas and produce legible solutions for our customers.
Office and Infrastructure
Communications Infrastructure:
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We use VOIP based phone to call into our clients globally and to receive calls into our office with local US numbers and toll free numbers for clients and potential customers globally. |
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We use online collaboration tools like webex and go to meeting for online demo, training, user acceptance and collaboration. |
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We have video conferencing facility for interaction of our team with our clients internationally. |
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24 x 7 Voice over IP calling facility is available for cost effective calling to our clients globally for long discussions on projects. |
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From the front desk to the managing director most of our office team members are available on instant messengers making our team more accessible to our clients than their own team on a separate floor of the same building. Refer to client speak for what our clients say about our accessibility and speed of responding to their needs. |
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Our global offices are connected via PAP (Permanent Availability Protocol) setup which involves having a end to end connectivity between offshore setup and client / our offices with possibilities of voice chat, video conference, sharing a white board, remote installations, access into each others networks, and a powerful CRM system which we use for continuous updation of day to day activities and efforts. |
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